Do you take pride in delivering exceptional customer service AND think like an owner?
If you are simply looking for a supervisory job in residential remodeling, this position is not for you. Don’t waste your time reading further.
However, if you think you may qualify for an interview with us, Palmer Residential LLC, and are looking for a career, take this quick 3-question quiz:
Does this sound like you?
1) Are you looking for a customer service position that specializes in residential remodeling?
2) Are you looking to be a part of a company that is redefining how society views the home remodeling industry?
3) Are you a lifelong learner hungry to work together on a team; serving clients that keep calling us back on a consistent basis?
Did you answer yes to all of the above questions?
If so, we are a small residential remodeling company looking to hire a person that delivers exceptional customer service and can profitably manage multiple projects from planning to completion while keeping their team productive and engaged.
We work in people’s homes, get to know their families, and provide people with a remodeling experience that they rave about to others. If you think you can consistently blow the socks off home owners with your exceptional customer service and are a leader whom others want to follow, we want to talk to you.
Do you want to talk to us? If so, keep reading:
Our company, Palmer Residential, is looking for a Residential Remodeling Production Manager who is willing to learn our way of customer service. Someone who is a project manager with a leadership background to lead and motivate people to be their best selves. The goal of an on-time and on budget project along with a happy customer, is always our priority. We have a 90-day onboarding program to help set up you up for success.
Personal Characteristics:
- Embody company core values* (see below)
- Best effort and positive attitude given daily
- Build efficient teams through your positive leadership
- Be a team member who delivers consistently exceptional customer service
- High regard and respect for our customers’ homes
- We expect 100% transparency and we will give that in return
- Represent our company with proper hygiene and clothing
Overall Responsibilities
- Profitably and efficiently manage and supervise our residential remodel projects
- Ensure production team has clean job sites, clean and organized tools, and that jobsite protection is consistently at company standards.
- Effectively communicate with clients, team members, and owners
- Conduct weekly safety meetings
- Product selection ordering
- Subcontractor scheduling
- Ongoing training/continued education with employees
- Participation in team meetings
Skills Requirements and Personal Requirements:
- The desired candidate will possess a combo of experience in production management, a high level of customer service, and a background in residential remodeling.
- Complete 90-day onboarding program
- Must be highly organized
- High level of attention to detail
- Extensive experience reviewing and using product specifications, building codes, and industry best practice standards
- Have a proficient level of reading, writing, and computer skills to communicate well with team members and customers
- Keen sense and ability to work from a set of plans and a well written contract (our scope of work)
- Manage various stages of projects from beginning planning process to close out
- Manage multiple projects simultaneously
- Experience developing schedules
- Be the management support for the production teams
- You must have a reliable truck
- Must consistently be punctual and show up on time daily
- Must possess a high school diploma or a GED
*The successful candidate will already embody and live up to our company core values. Read our core values to learn more and be prepared to discuss if you are interested.
Please send in a cover letter and resume for consideration.